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Patient Arrivals:
For your protection, as well as other animals in the hospital, all dogs must be on a leash and cats in a carrier.  We have leashes available if you do not have your own.

Appointments / Walk-ins:
Appointments are preferred, but walk-ins are welcome.  Emergency cases and appointments will receive top priority over

Physical Examination:
A physical examination by our doctor is required for each patient before any kind of vaccination, treatment, or service is performed.

All surgeries require examination, pre-anesthetic blood work, intravenous catheter and fluids, pain management, surgical monitoring, and temperature management.  Surgery plans are created by the doctor, specifically for each individual patient.  Non-emergency surgeries are only performed on weekdays; drop-off time is between 8:00am-9:30am.
All boarders require a current exam (within the past 6 months) by our doctor and all vaccinations must be up-to-date.  Vaccine records from other hospitals/clinics may be accepted (please bring paper work).  The bordetella vaccine is required every 6 months for boarders.  All pets receive a Capstar pill when they arrive; this kills any adult fleas they may be carrying.  Boarders staying over two weeks will also require a flea preventative application.  Please notify us if your pet is already current on their flea prevention.  Pets may be kept in the same cage under supervision only; after hours all boarders are placed in individual cages.  We are happy to accommodate your loved one with their personal items from home; however, we can supply food, water, bedding, and treats.

All pets getting bathed or groomed require a current examination by the doctor (within the past 6 months) and all vaccinations must be up-to-date.  Vaccine records from other hospitals/clinics may be accepted (please bring paper work).  Bathing/grooming is only done on weekdays; drop-off time is between 8:00am-9:30am.

Privacy Statement:
We respect your privacy.  Your personal information will never be shared with any other organization or third party.

We require payment, in full, at the time services are rendered.  We accept major credit cards, debit, CareCredit and cash. CHECKS NOT ACCEPTED. All forms of payment, except cash, require a valid ID card or driver’s license.  All estimates exceeding $300.00 require a 50% deposit before services commence.  If you are interested in payment plans, you may apply for CareCredit in our office or online.  CareCredit is a credit card that is widely accepted at health profession offices.

www.carecredit.com or call 1-800-677-0718. *If approved, Please bring account number, valid ID card/driver's license, and printed confirmation.*